Privacy Policy

1. Introduction

This Privacy Policy describes how Dystopians collects, uses, stores, and protects users’ personal data, in accordance with the General Data Protection Regulation (GDPR 2016/679).

2. Data We Collect

  • When purchasing products: name, surname, address, email, phone number, payment details.

  • Contact form: name, email, phone number.

  • Newsletter registration: email (with a unique 1-month coupon sent).

  • Cookies & tracking technologies: usage data, preferences, and website analytics (Google Analytics).

3. Use of Data

Data is used for:

  • order fulfillment and product delivery,

  • communication with customers,

  • sending newsletters and promotional emails (with unsubscribe option),

  • improving services and website functionality,

  • compliance with legal obligations.

4. Cookies

We use cookies to ensure proper website functionality, analyze traffic, personalize the user experience, and display advertisements. Users can configure their browser to reject cookies or revoke consent at any time.

5. Data Sharing

Personal data may be shared with:

  • payment providers,

  • courier companies,

  • hosting providers,

  • Google Analytics (for usage analysis).
    Sharing occurs only when necessary and always under confidentiality safeguards.

6. Data & Transaction Security

All data is transmitted via SSL encryption. Data is stored on secure servers protected by firewalls and restricted access controls. Card details are never stored on our servers but are processed exclusively by certified payment providers in accordance with international security standards (PCI-DSS).

7. User Rights

Users have the right to:

  • Access their personal data.

  • Rectify or delete data.

  • Object to or restrict processing.

  • Data portability.

  • Delete their account.
    Requests can be submitted to info@dystopians.co and will be fulfilled within one (1) month.

8. Data Retention

Data is retained for as long as the user maintains an account or as required by legal/accounting obligations.

9. Legal Basis for Processing

  • Performance of a contract (e.g., orders).

  • Consent (e.g., newsletter).

  • Legitimate interest (e.g., service improvement, system security).

10. Contact

For any questions regarding this Privacy Policy, users may contact:
📧 info@dystopians.co